Privacy Policy
Your privacy is important to us.Effective Date: 01 Apr 2024
At Fly626 Travel Agency, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including flight bookings, hotel reservations, trip planning, visa assistance, and Hajj & Umrah packages.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of personal information:
- Personal Identification Details
- Full name
- Date of birth
- Passport and ID numbers
- Nationality
- Gender
- Contact Information
- Email address
- Phone number
- Mailing address
- Travel Information
- Flight preferences and booking details
- Hotel and accommodation preferences
- Visa application details
- Hajj & Umrah package details
- Travel insurance preferences
- Payment Information
- Credit/debit card information (processed by third-party PCI DSS-compliant providers)
- Billing address
- Transaction history
- Device & Usage Data
- IP address
- Browser type and version
- Pages visited
- Access times and referring websites
- How We Use Your Information
We use the information we collect to:
- Book flights, hotels, and travel packages on your behalf
- Assist in visa applications and document preparation
- Coordinate and manage Hajj & Umrah travel services
- Provide travel consultation and trip planning
- Communicate with you about your bookings or travel updates
- Process payments securely
- Respond to your inquiries and provide customer support
- Improve our website and services
- How We Share Your Information
Fly626 may share your information with trusted third parties for the following purposes:
- Airlines, hotels, and tour operators to fulfill your travel reservations
- Visa agencies and embassies to process your visa applications
- Payment processors (PCI DSS-compliant) to securely handle transactions
- Travel insurance providers, if applicable
- Regulatory authorities, when required by law or in compliance with legal processes
We never sell, rent, or trade your personal information to third parties for marketing purposes.
- Security Card Payment
Fly626 does not store, process, or transmit cardholder data on its systems. All card payments are processed through PCI DSS-compliant third-party payment processors to ensure the highest level of security.
- Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and website performance. You may choose to disable cookies through your browser settings, but doing so may affect certain functionalities.
- Data Retention
We retain personal data only as long as necessary to:
- Complete your bookings or requested services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
When no longer required, your data will be securely deleted or anonymized.
- Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. While no system can be 100% secure, we continuously update and monitor our data protection protocols.
- Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent to certain uses of your information
- Lodge a complaint with a data protection authority, if applicable
To exercise any of these rights, please contact us using the contact details below.
- Children’s Privacy
Fly626 does not knowingly collect personal information from children under the age of 13 without verified parental consent. If you believe we have collected data from a child without proper consent, please notify us so we can take appropriate action.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any changes will be posted on this page with the updated effective date.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please use the Contact link in the menu of our website.
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